Grass Station Dispensary San Antonio, TX

Shipping Policy

Shipping Policy

Effective Date: October 17, 2025
Last Updated: October 17, 2025

At Grass Station Dispensary, we are committed to providing our customers with reliable and compliant shipping of our products. Please read our Shipping Policy carefully before placing an order. By making a purchase, you agree to the following terms.

1. Order Processing

  • Orders are typically processed within 1–3 business days (excluding weekends and holidays).

  • Processing times may vary during peak seasons, product launches, or promotions.

  • Customers will receive an order confirmation email followed by a shipping confirmation email with tracking details once the order has been dispatched.

2. Shipping Restrictions

Due to federal and state regulations, certain products cannot be shipped to specific states. It is the customer’s responsibility to understand their local laws.

  • THCA Products: Not available for shipment to AR, ID, MN, OR, and RI.

  • Delta-8 THC Products: Not available for shipment to AK, CO, DE, ID, IA, MN, MT, NV, ND, OR, RI, SC, UT, and VT.

  • All sales are void where prohibited by law.

If an order is placed for a restricted state, it will be canceled and refunded.

3. Shipping Methods & Delivery

  • We currently ship within the United States only.

  • Shipping methods and delivery times may vary depending on the carrier and destination.

  • Once a package leaves our facility, Grass Station Dispensary is not responsible for carrier delays, lost packages, weather interruptions, or incorrect addresses provided by the customer.

4. Shipping Costs

  • Shipping costs are calculated at checkout and vary based on the customer’s location and the weight/size of the order.

  • Customers are responsible for all shipping fees unless otherwise stated in a promotion.

5. Damaged, Lost, or Incorrect Orders

  • If you receive a damaged or incorrect order, please contact us within 3 business days of delivery with photos and order details.

  • Lost packages must be reported to the carrier directly. We will assist customers as best as possible but are not liable for packages lost in transit.

  • Refunds or replacements will only be issued if it is proven that Grass Station Dispensary made the mistake.

6. No Refunds or Returns

  • All sales are final.

  • No refunds or returns are allowed unless Grass Station Dispensary made the mistake.

  • Customers are encouraged to double-check their order details before completing checkout.

7. Contact Information

For shipping-related questions, please contact us at:

Grass Station Dispensary

Customer Service Phone Number: (210) 251-3134

Customer Service Address: 1441 Austin Hwy, San Antonio, TX 78209 (USA)

Customer Service Email Address: contact@grassstationdispensary.com